LP Professional Services

We want to make our customers’ lives easier.  This is why we have assembled a team of retail and technology experts who know how to make a new technology solution work in the retail environment.

Working With Your IT Department

Nothing can slow down the deployment of a new loss prevention system like the IT approval processes. Fortunately, our technology and retail veterans have been through the process many times before, and can help in filling out the documents, risk assessment and threat analysis. We speak the same language as your IT department and can work with them side-by-side to assist in the deployment of your new solution so that you can concentrate on your work and not worry about the technical side of things.

ROI Analysis and Documentation

To help you win the approval and budget in the boardroom, we use industry data to help create an ROI argument for your new solution. Through use cases and ROI calculations, we can help your organization understand how the investment will impact the bottom line in expected and often unexpected ways: from lower shrink, to better inventory management, merchandise availability and the resulting sales lift and customer retention.

During the deployment, our Professional Services team is with you every step of the way to help ensure that the process is as smooth as possible and that you receive the ROI you expect.

Training of Your Associates

CONTROLTEK knows that one of the keys to a successful adoption of a new solution is training. This is why we work directly with your AP team or training department to develop materials on proper application and removal of tags, use of systems and any other solutions. Our Professional Services team is ready to help throughout the process with videos, cheat sheets, webinars, and is available to answer questions as they come up.