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Phone Interviews: Why I Swear By Them
(This article originally appeared in CFInsider) It’s a typical Sunday at my house. Dog barking. Four year old asking for snacks, asking to play a game, asking to go to the neighbors, asking to go to Chuck E. Cheese’s asking, asking, asking… What else do four year olds do? Six month old ...
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What to Expect for the Rest of 2018 in Retail Technology Trends
(This article originally appeared in Loss Prevention Magazine) In January, I wrote an article titled 2018 Emerging Trends in Cyber Risk for Retail. Many of my former colleagues reached out and asked if I would be writing something related to general retail technology trends as well. Your wish ...
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Stop Worrying about the Retail Apocalypse and Focus on the Tsunami of E-commerce Returns
(This article originally appeared in Loss Prevention Magazine) In the July-August 2017 issue of this magazine, I wrote an article titled “Brick-and-Mortar Is Not Dead; Amazon Just Proved It.” That statement continues to hold true. But when I read business publications or mingle at industry ...
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