1-800 Shoplifting Assistance, May I Help You?
Sometimes things just fall in your lap. I’d been trying to decide what to write about for this blog, you know, something interesting and topical to really get folks hooked and coming back. Nothing was really striking me as The One, until I got a phone call…. Let me set the scene: I was enjoying ...
Artificial Intelligence in Retail
What Is AI and How Will It Change Retail…Or Not
(This article originally appeared in Loss Prevention Magazine) Artificial intelligence (AI) is increasingly being applied in many industries, and retail is now no exception. From machine learning to robots, retailers are testing and hoping AI is the answer to their two perennial challenges—expense ...
Phone Interviews: Why I Swear By Them
(This article originally appeared in CFInsider) It’s a typical Sunday at my house. Dog barking. Four year old asking for snacks, asking to play a game, asking to go to the neighbors, asking to go to Chuck E. Cheese’s asking, asking, asking… What else do four year olds do? Six month old ...