Report Spam Emails to Your Company’s IT Department

If you receive an email that seems suspicious, like an email phishing attempt asking for login credentials, in your work email inbox, you should report this email to your IT department using your company’s protocol. If you are receiving spam or phishing emails like this, it is likely other employees at your company might be as well. Reporting these emails to your IT department is the best way to keep everyone informed of potential scams and to protect the company from malware.

Regularly Review Your Credit Card Statement and Credit Report

Monitoring your credit card activity is the best way for you to catch potential fraud as early as possible, which can make it easier for you to report and resolve the issue. I recommend reviewing your credit card activity once a week to verify your transactions and checking your credit score once a month to monitor any suspicious changes in your score. Most banks offer a FICO score update on their online banking platform, and you can get free credit score updates from Credit Karma. If you do see any suspicious activity, freezing your credit is the most effective way to protect your personal credit information from cybercriminals.

What is RFID & How Does RFID Work?

by Rubin Press, Vice President of Global Sales at CONTROLTEK

Radio frequency identification, more commonly known as RFID, has been around since World War II and used in many settings and applications. In the last 20 years, the developments in the technology have made RFID available in the retail industry.

How RFID Works

RFID consists of an RFID reader and a tag with an RFID chip and antenna. The reader sends out a radio frequency (RF) signal and waits for any tags in range to respond. The tags used in retail are typically passive tags and require no battery, and the RF signal sent from the device powers the chip on the tag to enable it to respond. One of RFID’s greatest advantages is that it does not need to “see” a tag to detect it. This means a tag can be read through product packaging, inside a shopping cart, or even through clothing, which allows for a very quick reading process.

An RFID tag also contains information about the asset, compared to traditional EAS tags which cannot carry information at all. This means that the company will always know where an asset is, which is a great benefit in asset protection and store operations.

RFID Applications

RFID was first introduced as a way to improve inventory accuracy, not to reduce shrink. However, retailers who implement RFID in their store locations have seen shrink decreased by an as much as 55 percent. RFID tags and systems can act in the same role as traditional EAS tags and systems while also having the ability to provide much more information to the retailer. For example, if an asset with an RFID tag leaves the store without being paid for, not only will the tag trigger the alarm, but employees can see exactly which product left the store, making it easier for them to ensure all the missing items are recovered. This also provides retailers with insight into what stock may need to be replenished, in turn minimizing the loss of future sales revenue.

RFID technology is also a huge advantage for supply chain management. RFID tags can provide important data for lost items because assets can be tracked from source to sale. Considering that many assets begin their journey with overseas manufacturers, then pass through several ports, customs checks and logistical channels before actually reaching a store floor, RFID can be an invaluable technology for supply chain asset protection.

RFID Systems & Tags

RFID systems can be tricky and expensive to install. However, here at CONTROLTEK, we make the process easy. From start to finish, we focus on your business goals and budget so you can protect your profitability and enhance your customer experience. And with our First Time Right™ approach, over 97 percent of our installations are fully completed on the very first visit. Contact us today for a free quote!

CONTROLTEK’s RFID Veteran Rubin Press Publishes Educational Article Series

BRIDGEWATER, N.J. (Jan. 23, 2020)Rubin Press, vice president of global sales at CONTROLTEK, has published the first part of a series of articles about RFID technology. In his articles, Press uses his technical expertise, developed from years of experience partnering with retailers to implement the technology to improve their operations, to explain how RFID technology works and the endless potential for retail and other industries.

“Rubin has a great understanding of the many possibilities of RFID technology, not just from a sales standpoint but as an innovator,” said Tom Meehan, CFI, chief strategy officer at CONTROLTEK. “Since he has returned to CONTROLTEK, we have met with many clients to learn about their challenges and collaborate with them to come up with new approaches to their problems.”

“RFID is no longer the future, it is the present,” said Press. “From the many benefits in asset protection and inventory management to improving merchandise availability and providing a more seamless customer experience, the technology has endless potential for solutions for loss prevention and other industries. RFID technology is a scalable, omnichannel tool that can help professionals across multiple industries combat their ever-changing environments while meeting and exceeding customer expectations.”

The first article in Press’s series “What is RFID and How Does RFID Work?” has been published and can be found on the CONTROLTEK company blog.

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About CONTROLTEK
Since 1976 CONTROLTEK has been a global leader in tamper-evident security packaging, helping banks, armored couriers and retailers transport cash safely and securely. The company’s expanding line of inventory protection and visibility solutions also helps retailers protect their merchandise better and run their operations more efficiently. As a second-generation family owned business, with a history of stable growth and a reputation for strong customer focus, CONTROLTEK continues to deliver on its mission every single day: to provide solutions that protect and to always deliver on their promises.

Media Contact
Nathalie Schrans
Content and Social Media Manager
(908) 603-2704
Nathalie.Schrans@controltekusa.com

CFI Benefits Beyond the Title

By Stefanie Hoover, CFI

Have you seen those holiday car commercials featuring people giving themselves the gift of a car? They are constantly on TV and in my opinion, they seem a little creepy. I get what they are trying to do: it’s mildly amusing, and sometimes it does feel nice to give yourself a gift. However, I’m not sure that a new car is in the cards for everyone. If you are thinking of giving yourself a gift this holiday, may I suggest the gift of the CFI designation? Buy the online course and make a promise to yourself that you’ll study and take the test, because this truly is a gift that keeps on giving.

“What’s in it for me?” you ask? I’ve pulled together some food for thought to go with your holiday meal, starting with my two cents.

As a solution provider, it lends instant credibility. Most retailers know how much work it takes to pass the CFI exam and appreciate that I can understand at least part of their worldview. Plus, reading body language and being in tune with the person opposite me can really help move a conversation in the right direction.

Membership in this group has allowed me opportunities to meet some amazing people. For the past several years, I have volunteered as a member of the International Association of Interviewers (IAI) Midwest Chapter. I truly enjoy working with this team and they all give their time selflessly. I asked this group of diverse professionals how the CFI has helped them in their leadership roles or in working together with teams. Here are some different takes on what the CFI has done to help my peers throughout their careers.

“I think the biggest thing the CFI has added for me from a leadership perspective is the networking and partnerships that have arisen out of my involvement with the IAI Midwest Chapter. I leverage these on a weekly basis, and they have been critical in assisting our field team on some key investigations. I anticipated that being involved with the chapter would help promote the IAI and CFI brands and encourage more discipline in interviewing though continuing education. What I didn’t anticipate was the personal growth that I would get out of my time as Chair!”
Tim Lapinski, CFI, LPC, Divisional Vice President of Enterprise Risk Management, Helzberg Diamonds

“Having received my CFI certification has proven to be very beneficial to me both from an individual standpoint as well as a leader within my LP department. Personally, I utilize the many tools that are provided to us to continue to better myself as a loss prevention manager. From a company standpoint, having CFI status has afforded me the opportunity to participate in stretch assignments and act as a group leader on different projects within our department.”
Jodie McDonald, CFI, LPC, District Loss Prevention and Safety Manager, Office Depot

“The CFI designation has made me a resource for my team and peers. I often field pre- and post-interview questions and get asked to help quarterback interview planning. I decided to study for and sit for the CFI exam during a time I wasn’t even working, and it helped me be my own leader. I found the structure and routine around the studying aspect, like the book list and prep course, helped me maintain focus and discipline as I looked for work.”
Jay Ganal, CFI, CORCI, Loss Prevention Manager, Athleta / Banana Republic / Gap

“The CFI has allowed me to have credible expertise as it relates to interviewing. My leadership has called me to mentor others, and the team feels comfortable calling me with questions and asking for advice.”
Deanna Lawton, CFI, Senior Investigator, Corporate Security – Loss Prevention, Verizon Wireless

“I had spent just over 29 years in law enforcement prior to obtaining my Certified Forensic Interviewer Designation. Many people wonder why, at the end of a career, would a person want to go through the rigorous educational and testing process necessary to receive this designation? My response: This certification validates my entire career as a police officer and detective. Many people have achieved the same experience, knowledge and training as I, but cannot point to any official record of this. The Certified Forensic Interviewer Certification documents a person’s knowledge of the lawful and proper way to conduct an interview. Obtaining the CFI Certification also rekindled my passion for passing on the wisdom and knowledge gained over an entire career in the art of interviewing. Professionals possessing the Certified Forensic Interviewer Certification associate with other professionals who possess the same certification. Together, they take a leadership role in the art of interviewing, attending and conducting seminars and guiding others who have a desire to conduct interviews in a lawful, respectful and competent manner.”
Thomas F. McGreal, CFI, Detective, Chicago Police Department, ret.; Instructor, Wicklander-Zulawski

“As a Manager to a team of Investigators, going through the process of obtaining the CFI designation increased my knowledge and confidence to better coach and inspire their dedication to growth in Interviewing. Personally for me as a leader, having the CFI designation has not only given me a strong sense of accomplishment in my professional development, it has given me pride in knowing that I’m part of a group of professionals that have the same common goal of continual growth in the evolution of interviewing.”
Carrie Baritsky, CFI, Senior Loss Prevention Investigator, TJMaxx

In closing, I wanted to include this quote from a friend who is incredibly passionate about what the CFI can do for an LP professional:

“My department is a huge proponent of the CFI certification. From the onset of hiring a new employee and sending them to their first W-Z class, it is understood that achieving the CFI is a huge career goal. We build our team to strive for this certification as it instills confidence and credibility among our team members in their ability to deliver an interview. As soon as they meet the required level of experience, we have them prep and sit for the CFI exam. There are few things in this profession more rewarding than receiving that first phone call from an interviewer who has just sat for the exam and hearing them yell, “I passed!” In that moment, I can almost envision that person raising their arms above their head with the biggest smile on their face like they’ve just won an Olympic event. I only wish that our entire team was there to celebrate that moment with them. The next best thing is being able to announce to the rest of our team that we have our newest member to the CFI club! Seeing our team congratulate and praise that person on their achievement knowing all the hard work they put into it is rewarding for all of us. The CFI builds a team dynamic and it builds a positive confident spirit within our department.”
Carmen DuBose, CFI, LPC, Regional VP Asset Protection, Hibbett Sports

Can you feel the passion with these folks?! If you are debating whether you should go through the studying and sit for the test or you’re trying to decide if you even have the time, feel free to reach out to me, Carmen or anyone on the various IAI boards. We’d be happy to talk to you about the benefits. The CFI is guaranteed to have longer lasting impact than a new car with a big red bow on top.

Protect Your Personal Information on Social Media

Many social media platforms will automatically set your profile — and therefore all the information on your profile — to public. Check your privacy settings on your social media accounts to make sure you’re showing the very minimum about yourself to the public, especially on Facebook. Avoid adding other personal information, such as your home address, birthdate or phone number wherever possible.

Secure Your Mobile Device

Cybercriminals are getting better at targeting mobile devices using malware. That’s why it’s important for us to secure our mobile devices as best we can. That means using strong passwords and biometric features wherever possible. You should also turn off your Bluetooth whenever you’re not using it. If you have an iPhone or iPad, make sure that you set AirDrop to “Contacts Only” when asking someone to share a file with you, and turn it back off when you’re done.