Insert ATM Card, Remove Keypad?

Wait, what?! A few days ago, an Oklahoma City police officer pulled the entire keypad off an ATM machine! No, he wasn’t trying to prove his strength, although that would have been quite impressive. The outdoor ATM at Bank of Oklahoma in Tulsa Hills was weathered, but the officer noticed the keypad seemed brand new. […]

When Hitting The Jackpot Means…
You Lose!

A New Threat to ATM Machines Has Arrived to the U.S. When we first heard about the term jackpotting, we thought “how exciting!” It felt like time to go to Vegas or somewhere else that had slot machines and card tables in order to claim our share of the big winnings. But when the term […]

Why Good Investigators Fail

Sometimes the mighty fall.  Even the most seasoned LP professional can get in a rut or make mistakes based on habit or personal attitudes.  Why?  Here are the three common reasons: Issue #1:  Lack of Ongoing Training So you’ve been working in LP for 10 plus years, you’ve been to WZ training, you’ve done a […]

How to Build a Better Interview
(Hint: It’s in the Data)

We all know the value of a solid investigation when the time comes to sit down with a subject. It can do wonders to boost your confidence level when you have thought through every possible explanation and excuse.  It’s sort of like studying for finals— sure you probably know the information, but giving yourself the […]

How Organized Retail Crime Fuels Human Trafficking

(This article originally appeared in Loss Prevention Magazine Online) What comes to mind when you think of organized retail crime (ORC)? High shrink items with high resell values, such as razors, baby formula, jeans and such? Or fencing operations, whether online or at the corner store? Recently I wrote an article about the broader scope […]

The Blurring Lines between ORC and Cyber Crime

(This article originally appeared in Loss Prevention Magazine) In 2003, the Loss Prevention Research Council (LPRC) worked on a three-year international research project with the University of Leicester, UK. The research was focused on the impact of organized retail crime (ORC) on communities, businesses, and individuals. This became the pivotal point when retailers transitioned away […]