Phone Interviews: Why I Swear By Them

(This article originally appeared in CFInsider) It’s a typical Sunday at my house. Dog barking. Four year old asking for snacks, asking to play a game, asking to go to the neighbors, asking to go to Chuck E. Cheese’s asking, asking, asking… What else do four year olds do? Six month old eating, crying, pooping. […]

2018 Emerging Trends in Cyber Risk for Retail

(This article originally appeared in Loss Prevention Magazine) LP Magazine‘s columnist Tom Meehan, CFI, shares his top five predictions for cyber risks retailers can expect in 2018: 1. Ransomware attacks will increase in 2018 and will become more sophisticated. Ransomware has been more prevalent in the past two years. In the first quarter of 2017 […]

How to Become a Subject-Matter Expert

(This article originally appeared in Loss Prevention Magazine) Work experience doesn’t necessarily mean you are a subject-matter expert. It could mean you know more than some people. A true subject-matter expert (SME) must have deep understanding of a particular process, function, or technology; must have studied the field; and must have spent hundreds—even thousands—of hours […]

The Danger of Forced Innovation in Retail

(This article originally appeared in Loss Prevention Magazine) When planned, innovation is an essential part of the evolution of retail. But when innovation is forced on a retailer, it can be a toxic time burglar. In this article, I will review two types of forced innovation: “keeping up with the Joneses” and “can it be […]