Colleen Emtage first time right blog

First Time Right at Every Journal Entry

At our annual company kickoff, Colleen received recognition for being “a master juggler of multiple tasks.”  We sat down with her to find out how she managed that feat and how she delivers First Time Right in her daily work.

What is your role at CONTROLTEK?

I love my job as an Accounting Coordinator. In the Finance Department, there is always something new to learn each and every day! I assist the team with bank and credit card reconciliations, journal entries, vendor payments, month-end financial closing, HR, etc. I’ve been with CONTROLTEK for 12 years and it’s been a fun ride.

Colleen sent us this picture to illustrate her approach to First Time Right 🙂

How do you deliver First Time Right in your work?

When I think of First Time Right, I think of a ‘Can-Do Attitude’. When a team member asks for help, my first obligation is to jump in and help.

We understand you are not the only Emtage at CONTROLTEK. What’s it like working together with your family members?

That’s right – my sister Gail Emtage works two desks away from me as an Operations Assistant, and my cousin Jason Emtage is another two desks away in Inside Sales. It’s nice working with them – it makes our relationships easier.

Colleen receiving a certificate of appreciation “for being a master juggler of multiple tasks” from our head of sales & marketing, Steve Sell.

What’s the favorite part of your job?

A positive attitude leads to a positive outcome! I enjoy working with everyone on our team. Everyone is positive, which makes a difference each day we come to work.
I find inspiration when we discover our daily processes can be streamlined! This makes the Finance Department run more efficiently and we can accomplish more in a shorter period of time.

What’s the number one thing you’d like the world to know about CONTROLTEK?

CONTROLTEK really strives to put our customers first in everything we do. Each department works hard every day to ensure every phone call, quote, order, shipment and payment is completed in a timely manner.