How HyperGuard Helped Modell’s Sporting Goods
Mitchell Modell, CEO of Modell’s Sporting Goods has always faced a challenge head on. In this case, Modell’s Sporting Goods was being targeted by professional shoplifters armed with booster-bags and illicit magnetic detachers. Their existing EAS systems were not sufficient to deter this emerging threat, so Modell’s turned HyperGuard.
The HyperGuard system is the only system on the market which can consistently detect incoming booster-bags and magnetic detachers, without alarming on baby strollers or shopping carts. For Mitchell, this challenge needed to be addressed without any adverse impact to his customers. The decision was made to install the HyperGuard systems in two Modell’s stores.
Immediately, the instances of detached tags and pins found in dressing rooms and back aisles stopped. In fact, his store associates were able to now spend more time delivering that special brand of customer service that has made Modell’s the icon of American retailing for 125 years. Since the initial two installations, Modell’s has continued to install HyperGuard systems as the effective, customer friendly way to stop professional shoplifters.
“Shoplifting hurts everyone, especially honest consumers, in the form of higher prices. The HyperGuard system has allowed me to continue to deliver the highest value to our customers. I strongly recommend it to anyone looking to stop professional shoplifters.”
How HyperGuard Helped
The North Face
Markus Tage, Store Manager at The North Face, implemented HyperGuard in order to fight back on the large portion of Organized Retail Crime they were experiencing. Separate antennas were installed to gain the benefit of deterrence, creating a retail environment focused on customer service rather than crime prevention.
The North Face was recommended to install HyperGuard from Alert Systems. The HyperGuard system was chosen because of consistently detecting incoming booster-bags and magnetic detachers without alarming on baby strollers or shopping carts.
The decision was very strategic. “At The North Face we have very high focus on maintaining a customer centric shopping experience. Eliminating ORC is a big part of this strategy, helping our employees to focus on our customers and creating the perfect experience.”
“The effect was instant! All instances of swiped shelves and loss of high value merchandise stopped. Also ORC presence in our retail environment has been eliminated.”
“With my 20+ years experience in retail, HyperGuard is the preferred choice to eliminate ORC. The install of HyperGuard and the quick ROI has been important to our company, and the direct effect is very visual both on shrink level and employee satisfaction.”
Detects booster bags and stops shoplifters before they can make their move.
- Highly effective at detecting booster bags at the entrance
- The alarm discourages shoplifters from even attempting theft
- Proven at over 100,000 retail locations worldwide
- Available as a standalone pedestal or as an add-on to an EAS system
- API for easy integration with EAS (RF or AM)
- Proprietary algorithm prevents false alarms from shopping carts and moving doors