Targets, Trends and Threats in ORC Webinar: What You Need to Know About Organized Retail Crime in 2021 and Beyond 

CONTROLTEK recently partnered with the Loss Prevention Foundation to present the webinar “Targets, Trends and Threats in ORC” with co-host Ben Dugan, director of ORC and corporate investigations at CVS Health and president of the National Coalition of Law Enforcement and Retailer (C.L.E.A.R.), and Tom Meehan, CFI, chief strategy officer, and chief information security officer at CONTROLTEK.

Short for organized retail crime, ORC has moved to the forefront of the conversation in retail. In fact, Dugan and Meehan both agree that ORC is the most dangerous security threat in the retail industry today. Many retailers consider organized retail crime to be one of their biggest challenges, with many companies unable to meet their profit goals because of the losses caused by ORC. 

Since 2020, we have seen a huge increase in ORC, fueled by the COVID-19 pandemic and an increased shift to e-commerce. One of the major issues in the fight against organized retail crime is the ongoing controversy between ehttps://www.controltekusa.com/blog/fake-vaccination-cards-spread-as-delta-variant-ramps-up/-commerce platforms like Amazon and eBay and retailers and law enforcement, who claim that these platforms facilitate the sale of stolen goods by failing to verify sellers. 

The increase in organized retail crime has huge costs across the retail industry. Dugan reported that external thefts involving violence have doubled at CVS Health since the beginning of the COVID-19 pandemic. The Wall Street Journal reported that retailers like Target, Ulta Beauty, TJX, and Home Depot have seen the number of investigations into criminal networks grow by 86 percent since 2016. Organized retail crime has become such a huge challenge for retailers that it has surpassed loss prevention, and even the C-suite is now prioritizing combatting ORC in order to protect profitability. 

C.L.E.A.R. estimates that organized retail crime results in $45 billion in annual losses for retailers, a significant increase from the FBI’s estimate of $30 billion a decade ago. Today, retailers spend millions of dollars to combat organized retail crime groups that steal their merchandise and sell it online through e-commerce platforms. According to C.L.E.A.R., 100 percent of retailers surveyed reported being victims of ORC. 

Organized retail crime has also surpassed other sources of retail shrink. Today, the cost of ORC exceeds that of internal employee theft, and according to Dugan, external theft makes up 60 to 65 percent of retail theft. Although investigating cases of organized retail crime does reduce shrink, it’s not a sustainable long-term solution without any major preventative efforts, such as widespread collaboration between retailers and law enforcement and even creating new legislation. 

As mentioned earlier, the rise in online shopping and e-commerce has fueled organized retail crime by giving thieves more opportunities to sell stolen goods. Although the online marketplace has been on the rise since 2017, since the COVID-19 pandemic, consumer demand for online shopping has exploded. 

Amazon and eBay are the top e-commerce platforms today, not just for legitimate retailers and businesses but for organized retail crime groups as well. E-commerce platforms typically do not verify sellers’ identities and payment methods, which reduces the risk of being caught for thieves who sell stolen goods online. Today, ORC groups even sell stolen merchandise on mainstream social media platforms like Facebook, Instagram, and Reddit. 

Bringing more attention to the issue of organized retail crime can help law enforcement discover more cases and catch more thieves. Before 2020, many law enforcement groups and local governments were completely unaware of the rising threat of ORC, which left the burden of deterring theft and investigating ORC cases to retailers. But as retailers, federal agencies, and police departments continue to work closely together on ORC, law enforcement can work on real ORC cases and actually mitigate the issue. 

For nearly two years, the rapid digitization of almost every industry has ushered in some exciting changes for both consumers and businesses, while also increasing the risk of organized retail crime, cybersecurity threats, and much more. As retailers continue to combat ORC, it is essential for them to collaborate, share information and build effective strategies to protect their businesses and their customers. 

Please feel free to reach out to either Tom Meehan or Ben Dugan with any questions you may have about these topics. Organizations like C.L.E.A.R., are also here to support retailers in every facet of their loss prevention strategy. Don’t forget to check out the 2021 C.L.E.A.R. Conference, November 16-18, 2021, in Orlando, Florida. In addition, the Buy Safe America Coalition has numerous resources and ways to get involved and aid in the protection of consumers and communities from the sale of counterfeit and stolen goods.

CONTROLTEK Releases Smart Solutions to Support Digital Transformation in Retail

BRIDGEWATER, N.J. (Oct. 5, 2021) – CONTROLTEK, a leader in retail loss prevention, has recently added new smart solutions to its product offering to support retailers in a rapidly digitizing industry. The new releases are part of CT360, a suite of smart solutions that use emerging technologies to provide the best in asset tracking, inventory management, omnichannel shopping, and more. 

“The retail industry has undergone a major acceleration major acceleration in digital transformation faster than expected, and advanced technology has become more integrated in many areas of retail,” said Tom Meehan, CFI, chief strategy officer, and chief information security officer at CONTROLTEK. RFID has near limitless potential in terms of inventory control and asset tracking. Through artificial intelligence and machine learning modelsretailers can now make more efficient data-driven decisions based on precise stock information and valuable customer insights to create a more personalized shopping experience.”

“At CONTROLTEK, we understand the unique challenges that retailers face as the industry shifts toward a new generation of retail,” said Rubin Press, vice president of global sales at CONTROLTEK. “That’s why we work with our clients to provide them with customized solutions that address their current challenges while preparing their business for the future.” 

“CONTROLTEK’s newest solutions InFlight RFID, a next-generation RFID as EAS reader; CONTROLSPAN, a robust RFID package for asset tracking, inventory management, and security; and a partnership with rapitag, the worldwide leading technology provider for secure mobile checkout, all support our ongoing commitment to supporting our clients through innovative solutions and systems to future-proof their businesses,” said Rod Diplock, chief executive officer at CONTROLTEK.  

For more information about CONTROLTEK’s commitment to the digital transformation of retail, visit the company’s website or contact a sales representative at sales@controltekusa.com. 

CONTROLTEK Launches CONTROLSPAN RFID Management Software

BRIDGEWATER, N.J. (September 28, 2021) – CONTROLTEK, a leading provider of loss prevention and asset protection solutions, has recently launched its new RFID management software, CONTROLSPAN, for real-time item-level visibility and asset tracking of the retail store.   

 “Although RFID has become a popular ‘smart’ alternative to barcode, retailers that want to truly transform their operations need to oversee all of their RFID solutions, which led us to develop our own RFID management software,” said Tom Meehan, CFI, chief strategy officer, and chief information security officer at CONTROLTEK. “By combining cloud, mobile, AI, and IoT technologies into one platform, CONTROLSPAN provides retailers with up to 99 percent accurate, real-time visibility of their entire stock, from production to point of sale, so they can streamline omnichannel sales and sell to the last unit.”   

 “With CONTROLSPAN, retailers can future-proof their business with the near-endless potential of RFID technology,” said Rubin Press, vice president of global sales at CONTROLTEK. “For example, retailers can integrate CONTROLSPAN with their existing customer relationship management system to start collecting and analyzing data in real-time to better predict shopping trends and changing customer expectations.”   

“We are setting a course for a new era of product innovation and inspiration for retailers. CONTROLSPAN is the future of retail inventory software and an integral part of the successful deployment of a cohesive omnichannel strategy,” said Rod Diplock, chief executive officer at CONTROLTEK. 

 For more information about CONTROLSPAN, visit CONTROLTEK’s website or contact a CONTROLTEK sales representative at sales@controltekusa.com.  

CONTROLTEK Presents LPF Webinar: Solutions to Support Retail Digital Transformation in Retail (Retail 4.0)

BRIDGEWATER, N.J. (Sept. 23, 2021)  – CONTROLTEK, a leader in retail loss prevention solutions,  announces a new webinar: Solutions to Support Retail Digital Transformation in Retail (Retail 4.0). With numerous unexpected changes to the retail landscape in 2020, the widespread digital transformation of the retail industry is increasing faster than ever. Many retailers have utilized technology to optimize their operations in areas like omnichannel shopping, self-checkout, Pay and go, and inventory management.

“We have seen a seismic shift in terms of the rapid digitalization of the retail industry, which was accelerated by the COVID-19 pandemic. Now, more than ever, retailers need to utilize data-driven technology to make efficient decisions related to loss, overstocking, user shopping patterns, returns, the customer experience, and much more,” said Tom Meehan, CFI, chief strategy officer, and chief information security officer, at CONTROLTEK.

“Retailers now face unique challenges as the industry accelerates towards Retail 4.0,” said Rubin Press, vice president of global sales. “In this webinar, we will discuss these challenges, and introduce future-ready technology that supports the digital transformation of retail, through customizable solutions for loss prevention, asset tracking, inventory control, and much more.

The webinar takes place September 30, 2021, at 1:00 PM EST via Zoom, and is presented by the Loss Prevention Foundation and qualifies for 1 continuing education unit (CEU) toward an LPCertified or CFI recertification.

To register for the webinar, visit the Loss Prevention Foundation’s website.

CONTROLTEK Launches InFlight RFID™, The Next-Generation RFID as EAS System

BRIDGEWATER, N.J. (Sept. 21, 2021) – CONTROLTEK, a leading retail security solutions provider, has released InFlight RFID, the world’s thinnest suspended RFID as EAS reader to elevate retail loss prevention to new heights. InFlight RFID is the latest release in CT360, CONTROLTEK’s line of scalable and agnostic solutions for retailers.

“With a nine-element antenna array, InFlight RFID offers the most advanced RFID array on the market for the highest performance possible,” said Tom Meehan, CFI, chief strategy officer, and chief information security officer at CONTROLTEK. “Our next-generation RFID as EAS reader uses LiDAR time-of-flight (ToF) sensors to detect the speed and direction in which a tag is moving, providing highly accurate location tracking data that can be used for theft detection, asset tracking, real-time inventory management, and more.”

“RFID as EAS provides retailers with more than just basic loss prevention. In addition to virtually eliminating false alarms, InFlight RFID’s state-of-the-art technology tells retailers exactly what item has left the store so retailers can replenish merchandise,” said Rubin Press, vice president of global sales at CONTROLTEK. “Thanks to its fully integrated Bluetooth (BLE), InFlight RFID can also sync with other RFID readers to transfer data in real-time, automating the inventory management process.”

For more information about InFlight RFID and CONTROLTEK’s other solutions for retailers, visit the company’s website or contact a CONTROLTEK sales representative at sales@controltekusa.com.

CONTROLTEK Introduces Omni SAM+RF, The Most Versatile EAS System in Retail

BRIDGEWATER, N.J. (Sept. 14, 2021) – CONTROLTEK, a leader in retail loss prevention solutions, has released Omni SAM+RF, a new omni-technology EAS system that uses both AM and RF technology in one system, with the option to upgrade to RFID in the future.

“Omni SAM+RF is the most versatile EAS system in retail today, combining all available technologies into one system with the ability to use any EAS tag on the market,” said Rubin Press, vice president of global sales at CONTROLTEK. “Omni SAM+RF also has the option to upgrade to RFID, which opens up the possibility of automated inventory management, real-time asset tracking and improved customer insights for the forward-thinking retailer.”

“For retailers, EAS poses an unexpected problem because they have to choose between using AM and RF EAS in their stores,” said Tom Meehan, CFI, chief strategy officer and chief information security officer at CONTROLTEK. “However, with Omni SAM+RF, retailers no longer have to choose. Instead, they can combine the power of both AM and RF without compromising on performance to better protect their merchandise.”

For more information about Omni SAM+RF and CONTROLTEK’s other solutions for retailers, visit the company’s website or contact a CONTROLTEK sales representative at sales@controltekusa.com.

Tom Meehan to Deliver Keynote at 2021 GROC Conference on The Link Between ORC and Human Trafficking

ATLANTA, GA. (Sept. 9, 2021)Tom Meehan, CFI, chief strategy officer at CONTROLTEK and leading expert in cybersecurity and organized retail crime, will join Noel Thomas, chief executive officer of Zero Trafficking, to deliver the keynote on the link between organized retail crime (ORC) and human trafficking, at the Georgia Retailers Organized Crime Alliance (GROC) Virtual Summit, on September 16, 2021.

“Human trafficking has become a major concern to retailers as organized retail crime has been shown to increase larger, more violent crimes,” said Meehan. “With Noel’s expertise in the fight against human trafficking, we’ll inform retailers about how to spot potential indicators of both ORC and human trafficking in their own operations.”

In this session, retailers can expect to gain a better understanding of how human trafficking and ORC are connected, how to spot potential indicators, and what to do when faced with this activity to help in the fight against ORC and human trafficking. “I’m pleased to support Tom’s involvement with Zero Trafficking and commend them for the critical work they are doing to equip the retail industry with resources and solutions to help combat the evolving challenges they are faced with in regards to ORC,” said Rod Diplock, CEO of CONTROLTEK.

For more information and to register for the event, please visit the GROC website.

 

CONTROLTEK Unveils New RF EAS System for Retailers

BRIDGEWATER, N.J. (Sept. 7, 2021) – CONTROLTEK, a leader in the retail loss prevention technology space, has added a new RF system to its CT360 line of agnostic EAS solutions. CONTROLTEK’s new RF system, SRF, offers high-performing tag detection in a sleek yet durable design.

“After the overwhelming response we received from retailers seeing positive results with our SAM-AM systems, we saw the opportunity to also support retailers who use RF technology,” said Tom Meehan, CFI, chief strategy officer and chief information security officer at CONTROLTEK. “With SRF, we focused on high-quality from the inside out. Beginning with high-performing software that can be customized to meet a retailer’s unique asset protection needs, including the option to upgrade to RFID to future-proof their operations, to the hardware that creates a streamlined aesthetic that will stand the test of time in a fast-paced retail environment.”

“We understand the budget challenges in retail, with many retailers resorting to repurposed solutions. It was important to us that we develop a solution that not only performs well, but one that can be delivered at a scalable cost,” said Rubin Press, vice president of global sales at CONTROLTEK. “We are proud that we can support retailers with an outstanding solution that aligns with their budget and long-term business goals and is backed with the added assurance of a warranty that is best in the industry. This allows retailers peace of mind and freedom to focus on what is most important to them, serving their customers.”

More information about SRF can be obtained from the company’s website. To learn more about SRF and CONTROLTEK’s other retail loss prevention solutions, contact a CONTROLTEK sales representative at sales@controltekusa.com.

CONTROLTEK Launches CT360 an Agnostic Solutions Offering for Retailers

BRIDGEWATER, N.J. (Aug. 31, 2021)CONTROLTEK, a leading provider of cutting-edge retail loss prevention solutions, is expanding its product offering with the new CT360, a line of superior, scalable, and technology-agnostic solutions to accommodate all retailers.

“Collaborating with many different retail clients has given us a lot of insight into what solutions they truly need to combat their evolving challenges and what they are looking for in their solutions provider,” said Rubin Press, vice president of global sales at CONTROLTEK. “While it is our priority to solve today’s challenges, we want to prepare retailers for their future, and with CT360 they can be confident they are investing in solutions that will continue to evolve with them.”

“This new product line is very exciting from a technology perspective and I cannot wait to unveil these innovative solutions over the next four weeks,” said Tom Meehan, CFI, CONTROLTEK’s chief strategy officer and chief information security officer. “We understand that particular technologies are fit for certain challenges, so CT360 is an expansion of our agnostic approach to asset protection to allow us to find the right solutions to address our clients’ challenges.”

“This initiative isn’t just about providing innovative and proven solutions, CT360 encompasses our commitment and dedication to our customers,” said Rod Diplock, chief executive officer at CONTROLTEK. “We pride ourselves on delivering our solutions First Time Right™ and success to us is measured by cultivating and maintaining an ongoing partnership with our clients through delivery, service, and support.”

For the next four weeks, CONTROLTEK will unveil a new solution every week, including EAS and RFID technologies. More information about CT360 and CONTROLTEK’s expanded solutions offering for retailers is available on the company’s website.

CONTROLTEK Teams Up with rapitag to Enable Retail 4.0

BRIDGEWATER, N.J. (Aug. 17, 2021)CONTROLTEK, a global leader in retail loss prevention and security solutions, has partnered with rapitag, a worldwide technology provider of the world’s first patented anti-theft IoT solution for secure mobile self-checkout. As the exclusive provider of rapitag solutions in North America, CONTROLTEK is committed to supporting retail’s digital transformation by deploying smart security solutions and providing unparalleled service for retailers.

“At rapitag, we bring one-click buying to the retail floor with a smart and secure way for contactless mobile self-checkout,” said Alexander Schneider, founder and CEO at rapitag. “The rapitag device automatically unlocks after an item has been purchased, allowing customers to simply choose the items they want, ring them up at self-checkout or from their mobile device, pay, then leave with their purchases, without the need for a detacher or further store associate assistance.”

“Now more than ever retailers are evaluating how they can reduce costs and protect their bottom line. The rapitag technology not only keeps merchandise secure, but its features reduce time spent by store associates at checkout and ensures the right stock on hand so retailers don’t miss out on a sale,” said Rubin Press, vice president of global sales at CONTROLTEK. “By adding rapitag technology to our offering, we can help retailers take their loss prevention even further and prepare their business for the future.”

“We are excited to support retailers in their physical stores’ digital transformation by providing a comprehensive solution that also protects their profitability and brand,” said Tom Meehan, CFI, chief strategy officer at CONTROLTEK. “The rapitag solution automates retail loss prevention, enables seamless self-checkout and helps retailers unlock a fully omnichannel shopping experience for their customers while equipping them to make data-driven decisions to optimize their retail operations.”

To learn more about rapitag’s cutting-edge technology, visit our website.