Canadian Deployment, Service and Support
With tens of thousands of successful system installations over the years (1,800 in 2017 alone), CONTROLTEK has established itself as one of the most reliable systems deployment companies in the U.S. Making available to Canada the solutions and services trusted by retailers large and small, we offer structured delivery, full transparency and infrastructure for our anti-theft devices. Our First Time Right program boasts a 98% success rate, and 81% of service calls are resolved remotely without the need to dispatch a technician to the location.
Cutting-Edge Technology Made Accessible
We offer EAS and RFID systems in AM, RF, and RFID, technology, that set the benchmark for the ease of use, detection rate, design and analytics. To help you the get the ROI that you expect, we also offer ROI analysis and documentation, associate training and can work directly with your IT department to ensure compliance with your organization’s policies and procedures.
High-Performing EAS and RFID Tags and Labels
CONTROLTEK offers a wide selection of hard tags and labels for a variety of product protection uses. Our tags and labels distinguish themselves by their high detection rate, ease of use, sturdy construction and budget-friendliness.
Our fulfillment center boasts over one million square feet, enabling us to hold in stock more products and to ship them quicker than anyone in the industry. In fact, for many of our customers, we hold in stock several months’ worth of mission-critical items so that we can ship on a moment’s notice anywhere in the world. Our Client Services Team is organized around our customers — each organization we serve has a dedicated representative who ensures that orders are fulfilled smoothly and that any issues are resolved quickly.
Over 45 Year Track Record in Security and Asset Protection
Our founder, Jon Diplock, started our company back in 1976 with an old Volvo truck and a desire to bring to the world the finest in security products. Today CONTROLTEK has presence on three continents; our products are delivered via a state-of-the-art logistics network; and we are relied on by some of the world’s premier retailers, banks and government entities.
What hasn’t changed in the past 45 years are the core values that our company was built upon. Making security the cornerstone of every solution we offer. The commitment to fulfill every promise. The friendliness and care with which our employees treat our customers. And the determination to grow our company in a stable and sustainable way.
Solutions that protect. People that deliver. That was CONTROLTEK back in 1976. And that’s CONTROLTEK today.