Virtual Site Surveys

To better serve our customers, we’ve taken our LP Professional Services and customized our approach to be on location; without being on location!

virtual site surveys


Our team of retail and technology experts know how to make a new Loss Prevention solution work in the retail environment. Our Professional Services team is with our customers every step of the way to help ensure the planning process is as smooth as possible.

How Does a CONTROLTEK Virtual Survey Work?

  1. A meeting with a CONTROLTEK representative is arranged to assess the store location(s), understand shrink challenges, and discuss loss prevention solutions and recommendations.
  2. We then set up an appointment for a video conference with a CONTROLTEK Professional Services representative to guide the discussion and assess the store’s installation environment.
  3. We analyze all the data gathered and produce a proposal, including estimated hardware and installation costs for further review and discussion.

Benefits of a Virtual Site Survey

  • Unwavering Quality

    Our virtual site survey is just as effective as a live on-site survey. Virtual surveys provide the same accuracy and services, the only difference is the CONTROLTEK Representative is interacting via a video portal rather than traveling to the physical store location.

  • Convenience & Speed

    Conducting virtual surveys via a video chat platform (Zoom, Google Duo, FaceTime, etc…) reduces the time and cost to travel to each store. It also reduces the time to gather information for our proposal allowing us to provide a prompt estimate, with discussion points.

  • Commitment to Safety

    By meeting virtually, we continue to help our customers prepare their stores with loss prevention solutions without any potential risk to the health and safety of our customers or employees.

  • Personal Service for a Long-Term Partnership

    Our First Time Right™ approach makes the process quick and easy. A dedicated project manager is assigned to our customer who knows every detail of what’s going on with the project for successful implementation of the new loss prevention solution.

Common Reasons for a Virtual Site Survey

In the current situation where health and safety are of high concern, a virtual survey is the preferred method of service. Other reasons for virtual surveys include stores where a key customer contact needs to be on location and schedule coordination delays the on-site planning visit or a large-scale deployment requires prompt assessments across many locations.

With the help of CONTROLTEK’s Professional Services team you do not have to wait to begin examining your loss prevention solution options.

Interested in a Virtual Site Survey?

Start the process today by contacting CONTROLTEK to schedule a virtual site survey and discuss how we can help you meet loss prevention needs.