97.2% of EAS and RFID Installations Fully Completed on the Very First Visit
Our promise is simple: every EAS or RFID system installation we do must be done on time, correctly, and approved by our retail partner the very first time.
In 2017 we achieved this goal 95% of the time, and in 2018 our success rate is 97.2%. We know because we document every single installation, and to be rated as First Time Right™ each one has to be signed off as such by our customer.
Transparency is One of Our Core Values
With our Client Data Repository Portal you see everything we see. With one simple login you can check on the status of each store: location map, site survey, installation date, equipment delivered and installed, technician’s time of arrival and departure, and before and after photos. You have full visibility to the EAS project or RFID project so there are no surprises.
Scalable Nationwide Infrastructure for Deployments of Any Size
Our smallest project to date has been one location; the largest – 1,800 stores in nine months. And what we pride ourselves on is our consistency in delivery and quality for our EAS and RFID Deployments. All processes and documentation are systematized, including scope of work preparation, planning, diagrams, contact lists, support lists, as wells as training and quality control. Our ultimate goal is that when we finish installing at multiple locations, you can’t tell one store from the other. High quality, high consistency, everywhere.
Personal Service for a Long-Term Partnership
When you call our toll-free number, a real human being answers within 4 seconds. We don’t have automated “phone trees” and will never get one.
With every project, you will have a dedicated project manager who knows every detail of what’s being done and when. Your team members can always speak to the same person. If there is a problem, our executives are easily accessible. Even our CEO answers his own phone.
We are committed to building a long-term relationships, which is why some of the nation’s largest retailers, banks and armored couriers have relied on us for decades.
Got an EAS or RFID Project in the Works?
Contact us today and discover how our First Time Right™ approach can make is quicker and easier than you ever thought possible.