97.2% of EAS and RFID Installations Fully Completed on the Very First Visit
Our promise is simple: every EAS or RFID system installation must be done on time, correctly, and must be approved by our retail partner the very first time.
In 2017 we achieved this goal 95% of the time, and in 2018 our success rate is 97.2%. We know because we document every single installation, and to be rated as First Time Right™ each one has to be signed off as such by our customer.
Transparency is One of Our Core Values
Our Client Data Repository Portal gives you full visibility into your EAS or RFID project so there are never any surprises. With one simple dashboard, you can check on the status of each store: a location map, stie survey, installation date, equipment delivered and installed, your technician’s arrival and departure time, as well as before and after pictures of your project. This level of transparency is core to who we are as your trusted partner for EAS and RFID systems deployment.
Scalable Nationwide Infrastructure for Deployments of Any Size
No matter the size of your EAS of RFID project, we can quickly and efficiently support your needs. Our clients trust us to deliver high-quality EAS and RFID systems consistently. All systems deployment processes and documentation are systematized, including work preparation, planning, diagrams, contact lists, support lists, and training and quality control. When we finish installing at multiple locations, you won’t be able to tell one store from the other – high quality, high consistency, everywhere.
Personal Service for a Long-Term Partnership
When you call our toll-free number, a real human being answers within 4 seconds. We don’t have automated “phone trees” and will never get one.
You will have a dedicated project manager who knows every detail of what’s being done and when, with every project. Your team members can always speak to the same person. If there is a problem, our executives are easily accessible. Even our CEO answers his phone.
We are committed to building long-term relationships, which is why some of the nation’s largest retailers, banks, and armored couriers have relied on us for decades.
Got an EAS or RFID Project in the Works?
Contact us today and discover how our First Time Right™ approach can make it quicker and easier than you ever thought possible.